FAQs

FAQs – MOROC Natural Goods*  

*🛒 Orders & Shipping*  

*Q: Where do you ship?*  

A: We ship to all U.S. states and across Europe. International delivery times vary (typically 5–14 business days).  

*Q: What’s your return policy?*  

A: We accept returns within 30 days for unused, unopened items. *Wooden products* must be in original condition.  

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 *🌿 Product Care & Materials*  

*Q: Are your wooden utensils safe for cooking?*  
A: Absolutely! Our utensils are made from *raw, untreated hardwood*—no chemical varnishes or coatings. Hand-wash only to preserve longevity.  

*Q: Why is your soap different from commercial brands?*  
A: Our soaps are *cold-processed*, using only plant oils, herbs, and natural clays. No synthetic lathering agents, dyes, or preservatives.  

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*♻ Sustainability & Ethics*  

*Q: How do you source materials ethically?*  

A: We partner with *Moroccan farmers and artisans* who harvest wood and plants sustainably. No deforestation or exploitative labor.  

*Q: Are your products biodegradable?*  

A: Yes! From packaging to products, everything is *100% plastic-free* and earth-friendly.  

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*💡 Usage Tips*  

*Q: How do I maintain wooden products?*  

A: Lightly coat with *food-grade mineral oil* monthly to prevent drying. Avoid dishwashers.  

*Q: Can your soaps treat sensitive skin?*  

A: Yes! Ingredients like *argan oil and chamomile* soothe irritation—but patch-test first if you have allergies.  

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*📦 Wholesale & Custom Orders*  

*Q: Do you offer wholesale?*  

A: Yes! Contact *info@moroc.shop* for bulk pricing and custom collaborations.